Privacy Policy

City Bikes informs users of this website about its policy regarding the processing and protection of the personal data of users and clients that may be collected through browsing or contracting services via its website. In this regard, City Bikes guarantees compliance with current regulations on the protection of personal data, as established in Organic Law 15/1999 of December 13 on the Protection of Personal Data, and Royal Decree 1720/2007 of December 21, which approves the regulation implementing the aforementioned law.

Use of this website implies acceptance of this privacy policy.

Collection, Purpose, and Processing of Data

City Bikes informs users of its website that personal data may be collected through email communication or by filling out forms included on the website. In this context, City Bikes shall be considered the data controller for the data collected through the aforementioned means.

City Bikes also informs users that the purpose of processing the collected data includes: responding to user inquiries, managing the contact list, providing services, managing commercial relationships, and other related purposes.

Any operations, procedures, and technical processes—automated or not—that enable the collection, storage, modification, transfer, and other actions regarding personal data are considered personal data processing. All personal data collected via the City Bikes website, and therefore considered personal data processing, will be incorporated into files declared to the Spanish Data Protection Agency by City Bikes.

Disclosure of Information to Third Parties

City Bikes informs users that their personal data will not be shared with third-party organizations, except when such disclosure is legally required or when the provision of a service involves the need to contract a data processor. In such cases, data will only be shared with third parties when City Bikes has the user’s express consent.

User Rights

Organic Law 15/1999 of December 13 on the Protection of Personal Data grants data subjects a series of rights related to the processing of their personal data. As long as the user’s data are being processed by City Bikes, users may exercise their rights of access, rectification, cancellation, and opposition in accordance with the current legal provisions on personal data protection.

To exercise these rights, users must send a written request, including documentation that proves their identity (ID card or passport), to the following address: City Bikes, C/ Malva, 77, 46980, Paterna, Valencia, Spain, or to any address that replaces it in the General Data Protection Register.

This request must include the following information: user’s full name, specific request, address, and supporting documents.

These rights must be exercised by the data subject. However, they may also be exercised by an authorized legal representative, in which case proper documentation must be provided to prove such representation.